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  - Semester 1
  - Success in College
    - Table of Contents
    - About the Authors
    - Acknowledgments
    - Preface
    - Chapter 1: You and Your College Experience
    - 1.1 Who Are You, Really?
    - 1.2 Different Worlds of Different Students
    - 1.3 How You Learn
    - 1.4 What Is College, Really?
    - 1.5 Let’s Talk about Success
    - 1.6 Chapter Activities
    - Chapter 1
    - Chapter 2 Staying Motivated, Organized, and On Track
    - 2.1 Setting and Reaching Goals
    - 2.2 Organizing Your Space
    - 2.3 Organizing Your Time
    - 2.4 Chapter Activities
    - Chapter 2
    - Chapter 3 Thinking about Thought
    - 3.1 Types of Thinking
    - 3.2 It’s Critical
    - 3.3 Searching for “Aha!”
    - 3.4 Problem Solving and Decision Making
    - 3.5 Chapter Activities
    - Chapter 3
    - Chapter 4 Listening, Taking Notes, and Remembering
    - 4.1 Setting Yourself Up for Success
    - 4.2 Are You Ready for Class?
    - 4.3 Are You Really Listening?
    - 4.4 Got Notes?
    - 4.5 Remembering Course Materials
    - 4.6 Chapter Activities
    - Chapter 4
    - Chapter 5 Reading to Learn
    - 5.1 Are You Ready for the Big Leagues?
    - 5.2 How Do You Read to Learn?
    - 5.3 Dealing with Special Texts
    - 5.4 Building Your Vocabulary
    - 5.5 Chapter Activities
    - Chapter 6 Preparing for and Taking Tests
    - 6.1 Test Anxiety and How to Control It
    - 6.2 Studying to Learn (Not Just for Tests)
    - 6.3 Taking Tests
    - 6.4 The Secrets of the Q and A’s
    - 6.5 The Honest Truth
    - 6.6 Using Test Results
    - 6.7 Chapter Activities
    - Chapter 6
    - Chapter 7 Interacting with Instructors and Classes
    - 7.1 Why Attend Classes at All?
    - 7.2 Participating in Class
    - 7.3 Communicating with Instructors
    - 7.4 Public Speaking and Class Presentations
    - 7.5 Chapter Activities
    - Page 862
    - Chapter 8 Writing for Classes
    - 8.1 What’s Different about College Writing?
    - 8.2 How Can I Become a Better Writer?
    - 8.3 Other Kinds of Writing in College Classes
    - 8.4 Chapter Activities
    - Chapter 8
    - Chapter 9 The Social World of College
    - 9.1 Getting Along with Others
    - 9.2 Living with Diversity
    - 9.3 Campus Groups
    - 9.4 Chapter Activities
    - Chapter 9
    - Chapter 10 Taking Control of Your Health
    - 10.1 Nutrition and Weight Control
    - 10.2 Activity and Exercise
    - 10.3 Sleep
    - 10.4 Substance Use and Abuse
    - 10.5 Stress
    - 10.6 Emotional Health and Happiness
    - 10.7 Sexual Health
    - 10.8 Chapter Activities
    - Chapter 10
    - Chapter 11 Taking Control of Your Finances
    - 11.1 Financial Goals and Realities
    - 11.2 Making Money
    - 11.3 Spending Less
    - 11.4 Credit Cards
    - 11.5 Financing College and Looking Ahead
    - 11.6 Chapter Activities
    - Chapter 11
    - Chapter 12 Taking Control of Your Future
    - 12.1 The Dream of a Lifetime
    - 12.2 Career Exploration
    - 12.3 Choosing Your Major
    - 12.4 Getting the Right Stuff
    - 12.5 Career Development Starts Now
    - 12.6 The Power of Networking
    - 12.7 Résumés and Cover Letters
    - 12.8 Interviewing for Success
    - 12.9 Chapter Activities
    - Chapter 12
    - Test
  - English for Business Success
    - Table of Contents
    - About the Author
    - Acknowledgements
    - Dedications
    - Preface
    - 1.1 Sentence Writing
    - 1.2 Subject-Verb Agreement
    - 1.3 Verb Tense
    - 1.4 Capitalization
    - 1.5 Pronouns
    - 1.6 Adjectives and Adverbs
    - 1.7 Misplaced and Dangling Modifiers
    - 1.8 Writing Basics: End-of-Chapter Exercises
    - Chapter 1 Writing Basics: What Makes a Good Sentence?
    - 2.1 Commas
    - 2.2 Semicolons
    - 2.3 Colons
    - 2.4 Quotes
    - 2.5 Apostrophes
    - 2.6 Parentheses
    - 2.7 Dashes
    - 2.8 Hyphens
    - 2.9 Punctuation: End-of-Chapter Exercises
    - Chapter 2 Punctuation
    - 3.1 Commonly Confused Words
    - 3.2 Spelling
    - 3.3 Word Choice
    - 3.4 Prefixes and Suffixes
    - 3.5 Synonyms and Antonyms
    - 3.6 Using Context Clues
    - 3.7 Working with Words: End-of-Chapter Exercises
    - Chapter 3 Working with Words: Which Word Is Right?
    - 4.1 Word Order
    - 4.2 Negative Statements
    - 4.3 Count and Noncount Nouns and Articles
    - 4.4 Pronouns
    - 4.5 Verb Tenses
    - 4.6 Modal Auxiliaries
    - 4.7 Prepositions
    - 4.8 Slang and Idioms
    - 4.9 Help for English Language Learners: End-of-Chapter Exercises
    - Chapter 4 Help for English Language Learners
    - 5.1 Purpose, Audience, Tone, and Content
    - 5.2 Effective Means for Writing a Paragraph
    - 5.3 Writing Paragraphs: End-of-Chapter Exercises
    - Chapter 5 Writing Paragraphs: Separating Ideas and Shaping Content
    - 6.1 Sentence Variety
    - 6.2 Coordination and Subordination
    - 6.3 Parallelism
    - 6.4 Refining Your Writing: End-of-Chapter Exercises
    - Chapter 6 Refining Your Writing: How Do I Improve My Writing Technique?
    - 7.1 Apply Prewriting Models
    - 7.2 Outlining
    - 7.3 Drafting
    - 7.4 Revising and Editing
    - 7.5 The Writing Process: End-of-Chapter Exercises
    - Chapter 7 The Writing Process: How Do I Begin?
    - 8.1 Developing a Strong, Clear Thesis Statement
    - 8.2 Writing Body Paragraphs
    - 8.3 Organizing Your Writing
    - 8.4 Writing Introductory and Concluding Paragraphs
    - 8.5 Writing Essays: End-of-Chapter Exercises
    - Chapter 8 Writing Essays: From Start to Finish
    - Chapter 9 Effective Business Writing
    - 9.1 Oral versus Written Communication
    - 9.2 How Is Writing Learned?
    - 9.3 Good Writing
    - 9.4 Style in Written Communication
    - 9.5 Principles of Written Communication
    - 9.6 Overcoming Barriers to Effective Written Communication
    - 9.7 Additional Resources
    - Chapter 9 Effective Business Writing
    - Chapter 10 Writing Preparation
    - 10.1 Think, Then Write: Writing Preparation
    - 10.2 A Planning Checklist for Business Messages
    - 10.3 Research and Investigation: Getting Started
    - 10.4 Ethics, Plagiarism, and Reliable Sources
    - 10.5 Completing Your Research and Investigation
    - 10.6 Reading and Analyzing
    - 10.7 Additional Resources
    - Chapter 10 Writing Preparation
    - Chapter 11 Writing
    - 11.1 Organization
    - 11.2 Writing Style
    - 11.3 Making an Argument
    - 11.4 Paraphrase and Summary versus Plagiarism
    - 11.5 Additional Resources
    - Chapter 11 Writing
    - Chapter 12 Revising and Presenting Your Writing
    - 12.1 General Revision Points to Consider
    - 12.2 Specific Revision Points to Consider
    - 12.3 Style Revisions
    - 12.4 Evaluating the Work of Others
    - 12.5 Proofreading and Design Evaluation
    - 12.6 Additional Resources
    - Chapter 12 Revising and Presenting Your Writing
    - Chapter 13 Business Writing in Action
    - 13.1 Text, E-mail, and Netiquette
    - 13.2 Memorandums and Letters
    - 13.3 Business Proposal
    - 13.4 Report
    - 13.5 Résumé
    - 13.6 Sales Message
    - 13.7 Additional Resources
    - Chapter 13 Business Writing in Action
    - 14.1 Formatting a Research Paper
    - 14.2 Citing and Referencing Techniques
    - 14.3 Creating a References Section
    - 14.4 Using Modern Language Association (MLA) Style
    - 14.5 APA and MLA Documentation and Formatting: End-of-Chapter Exercises
    - Chapter 14 APA and MLA Documentation and Formatting
  - Writers' Handbook
    - Table of Contents
    - Acknowledgments
    - Dedication
    - Preface to Teachers
    - Preface to Students
    - 1.1 Examining the Status Quo
    - 1.2 Posing Productive Questions
    - 1.3 Slowing Down Your Thinking
    - 1.4 Withholding Judgment
    - Chapter 1 Writing to Think and Writing to Learn
    - 2.1 Browsing the Gallery of Web-Based Texts
    - 2.2 Understanding How Critical Thinking Works
    - 2.3 Reading a Text Carefully and Closely
    - Chapter 2 Becoming a Critical Reader
    - 3.1 Exploring Academic Disciplines
    - 3.2 Seeing and Making Connections across Disciplines
    - 3.3 Articulating Multiple Sides of an Issue
    - Chapter 3 Thinking through the Disciplines
    - 4.1 Raising the Stakes by Going Public
    - 4.2 Recognizing the Rhetorical Situation
    - 4.3 Rhetoric and Argumentation
    - 4.4 Developing a Rhetorical Habit of Mind
    - Chapter 4 Joining the Conversation
    - 5.1 Choosing a Topic
    - 5.2 Freewriting and Mapping
    - 5.3 Developing Your Purposes for Writing
    - 5.4 Outlining
    - Chapter 5 Planning
    - 6.1 Forming a Thesis
    - 6.2 Testing a Thesis
    - 6.3 Supporting a Thesis
    - 6.4 Learning from Your Writing
    - 6.5 Learning from Your Reading
    - 6.6 Generating Further Questions
    - 6.7 Using a Variety of Sentence Formats
    - 6.8 Creating Paragraphs
    - Chapter 6 Drafting
    - 7.1 Organizing Research Plans
    - 7.2 Finding Print, Online, and Field Sources
    - 7.3 Choosing Search Terms
    - 7.4 Conducting Research
    - 7.5 Evaluating Sources
    - 7.6 Taking Notes
    - 7.7 Making Ethical and Effective Choices
    - 7.8 Creating an Annotated Bibliography
    - 7.9 Managing Information
    - Chapter 7 Researching
    - 8.1 Reviewing for Purpose
    - 8.2 Editing and Proofreading
    - 8.3 Making a Final Overview
    - Chapter 8 Revising
    - 9.1 General Text Formatting Considerations
    - 9.2 Creating and Finding Visuals
    - 9.3 Incorporating Images, Charts, and Graphs
    - Chapter 9 Designing
    - 10.1 Choosing a Document Design
    - 10.2 Developing Digital Presentations
    - 10.3 Presenting Orally
    - Chapter 10 Publishing
    - 11.1 Meeting College Writing Expectations
    - 11.2 Using Strategies for Writing College Essays
    - 11.3 Collaborating on Academic Writing Projects
    - Chapter 11 Academic Writing
    - 12.1 Writing Business Letters
    - 12.2 Writing to Apply for Jobs
    - 12.3 Composing Memos
    - 12.4 E-mail and Online Networking
    - Chapter 12 Professional Writing
    - 13.1 Composing in Web-Based Environments
    - 13.2 Creating Websites
    - 13.3 Collaborating Online
    - 13.4 Creating an E-portfolio
    - 13.5 Using Web Links Effectively
    - Chapter 13 Writing on and for the Web
    - 14.1 Writing Newsletters
    - 14.2 Creating Flyers and Brochures
    - 14.3 Developing Ads
    - 14.4 Writing Personal Letters
    - Chapter 14 Public and Personal Writing
    - 15.1 Incorporating Core Sentence Components (Avoiding Fragments)
    - 15.2 Choosing Appropriate Verb Tenses
    - 15.3 Making Sure Subjects and Verbs Agree
    - 15.4 Avoiding Misplaced Modifiers, Dangling Modifiers, and Split Infinitives
    - 15.5 Preventing Mixed Constructions
    - 15.6 Connecting Pronouns and Antecedents Clearly
    - Chapter 15 Sentence Building
    - 16.1 Using Varied Sentence Lengths and Styles
    - 16.2 Writing in Active Voice and Uses of Passive Voice
    - 16.3 Using Subordination and Coordination
    - 16.4 Using Parallelism
    - 16.5 Avoiding Sexist and Offensive Language
    - 16.6 Managing Mood
    - Chapter 16 Sentence Style
    - 17.1 Controlling Wordiness and Writing Concisely
    - 17.2 Using Appropriate Language
    - 17.3 Choosing Precise Wording
    - 17.4 Using the Dictionary and Thesaurus Effectively
    - Chapter 17 Word Choice
    - 18.1 Using Commas Properly
    - 18.2 Avoiding Unnecessary Commas
    - 18.3 Eliminating Comma Splices and Fused Sentences
    - 18.4 Writing with Semicolons and Colons
    - 18.5 Using Apostrophes
    - 18.6 Using Quotation Marks
    - 18.7 Incorporating Dashes and Parentheses
    - 18.8 Choosing Correct End Punctuation
    - 18.9 Knowing When to Use Hyphens
    - Chapter 18 Punctuation
    - 19.1 Mastering Commonly Misspelled Words
    - 19.2 Using Capital Letters
    - 19.3 Abbreviating Words and Using Acronyms
    - 19.4 Inserting Numbers into Text
    - 19.5 Marking Words with Italics
    - Chapter 19 Mechanics
    - 20.1 Making Sure Subject and Verbs Agree
    - 20.2 Avoiding General Verb Problems
    - 20.3 Choosing the Correct Pronoun and Noun Cases
    - 20.4 Making Pronouns and Antecedents Agree
    - 20.5 Using Relative Pronouns and Clauses
    - 20.6 Using Adverbs and Adjectives
    - Chapter 20 Grammar
    - Chapter 21 Appendix A: Writing for Nonnative English Speakers
    - 21.1 Parts of Speech
    - 21.2 English Word Order
    - 21.3 Count and Noncount Nouns
    - 21.4 Articles
    - 21.5 Singulars and Plurals
    - 21.6 Verb Tenses
    - 21.7 Correct Verbs
    - 21.8 Modal Auxiliary Verbs
    - 21.9 Gerunds and Infinitives
    - 21.10 Forming Participles
    - 21.11 Adverbs and Adjectives
    - 21.12 Irregular Adjectives
    - 21.13 Indefinite Adjectives
    - 21.14 Predicate Adjectives
    - 21.15 Clauses and Phrases
    - 21.16 Relative Pronouns and Clauses
    - 21.17 Prepositions and Prepositional Phrases
    - 21.18 Omitted Words
    - 21.19 Not and Other Negative Words
    - 21.20 Idioms
    - 21.21 Spelling Tips
    - 21.22 American Writing Styles, Argument, and Structure
    - Chapter 21 Appendix A: Writing for Nonnative English Speakers
    - Chapter 22 Appendix B: A Guide to Research and Documentation
    - 22.1 Choosing a Documentation Format
    - 22.2 Integrating Sources
    - 22.3 Quoting, Paraphrasing, and Summarizing
    - 22.4 Formatting In-Text References
    - 22.5 Developing a List of Sources
    - 22.6 Using Other Formats
    - Chapter 22 Appendix B: A Guide to Research and Documentation
  - Beginning Human Relations
    - Table of Contents
    - About the Author
    - Acknowledgments
    - Dedication
    - Preface
    - Chapter 1 What Is Human Relations?
    - 1.1 Why Study Human Relations?
    - 1.2 Human Relations: Personality and Attitude Effects
    - 1.3 Human Relations: Perception’s Effect
    - 1.4 Human Relations: Self-Esteem and Self-Confidence Effects
    - 1.5 Summary and Exercise
    - Chapter 1 What Is Human Relations?
    - Chapter 2 Achieve Personal Success
    - 2.1 Emotional Intelligence
    - 2.2 Goal Setting
    - 2.3 Continuous Learning
    - 2.4 Chapter Summary and Case
    - Chapter 2 Achieve Personal Success
    - Chapter 3 Manage Your Stress
    - 3.1 Types of Stress
    - 3.2 Symptoms of Stress
    - 3.3 Sources of Stress
    - 3.4 Reducing Stress
    - 3.5 Chapter Summary and Case
    - Chapter 3 Manage Your Stress
    - 4.1 Verbal and Written Communication Strategies
    - 4.2 Principles of Nonverbal Communication
    - 4.3 Nonverbal Communication Strategies
    - 4.4 Public Speaking Strategies
    - 4.5 Chapter Summary and Case
    - Chapter 4 Communicate Effectively
    - Chapter 5 Be Ethical at Work
    - 5.1 An Ethics Framework
    - 5.2 Making Ethical Decisions
    - 5.3 Social Responsibility
    - 5.4 Chapter Summary and Case
    - Chapter 5 Be Ethical at Work
    - hapter 6 Understand Your Motivations
    - 6.1 Human Motivation at Work
    - 6.2 Strategies Used to Increase Motivation
    - 6.3 Chapter Summary and Case
    - Chapter 6 Understand Your Motivations
    - 7.1 What Is a Group?
    - 7.2 Group Life Cycles and Member Roles
    - 7.3 Effective Group Meetings
    - 7.4 Chapter Summary and Case
    - Chapter 7 Work Effectively in Groups
    - 8.1 Understanding Decision Making
    - 8.2 Faulty Decision Making
    - 8.3 Decision Making in Groups
    - 8.4 Chapter Summary and Case
    - Chapter 8 Make Good Decisions
    - 9.1 Understanding Conflict
    - 9.2 Causes and Outcomes of Conflict
    - 9.3 Conflict Management
    - 9.4 Negotiations
    - 9.5 Ethical and Cross-Cultural Negotiations
    - 9.6 Chapter Summary and Case
    - Chapter 9 Handle Conflict and Negotiation
    - Chapter 10 Manage Diversity at Work
    - 10.1 Diversity and Multiculturalism
    - 10.2 Multiculturalism and the Law
    - 10.3 Chapter Summary and Case
    - Chapter 10 Manage Diversity at Work
    - Chapter 11 Work with Labor Unions
    - 11.1 The Nature of Unions
    - 11.2 Collective Bargaining
    - 11.3 Grievance Process
    - 11.4 Chapter Summary and Case
    - Chapter 11 Work with Labor Unions
    - Chapter 12 Be a Leader
    - 12.1 Management Styles
    - 12.2 Leadership versus Management
    - 12.3 Chapter Summary and Case
    - Chapter 12 Be a Leader
    - Chapter 13 Manage Your Career
    - 13.1 Career Growth: Power Positioning and Power Sources
    - 13.2 Career Growth: Behaviors and Change
    - 13.3 Career Growth: Impression Management
    - 13.4 Career Growth: Personality and Strategies
    - 13.5 Chapter Summary and Case
    - Chapter 13 Manage Your Career
  - Beginning Algebra
    - Table of Contents
    - About the Author
    - Acknowledgments
    - Preface
    - 1.1 Real Numbers and the Number Line
    - 1.2 Adding and Subtracting Integers
    - 1.3 Multiplying and Dividing Integers
    - 1.4 Fractions
    - 1.5 Review of Decimals and Percents
    - 1.6 Exponents and Square Roots
    - 1.7 Order of Operations
    - 1.8 Review Exercises and Sample Exam
    - Chapter 1 Real Numbers and Their Operations
    - 2.1 Introduction to Algebra
    - 2.2 Simplifying Algebraic Expressions
    - 2.3 Solving Linear Equations: Part I
    - 2.4 Solving Linear Equations: Part II
    - 2.5 Applications of Linear Equations
    - 2.6 Ratio and Proportion Applications
    - 2.7 Introduction to Inequalities and Interval Notation
    - 2.8 Linear Inequalities (One Variable)
    - 2.9 Review Exercises and Sample Exam
    - Chapter 2 Linear Equations and Inequalities
    - 3.1 Rectangular Coordinate System
    - 3.2 Graph by Plotting Points
    - 3.3 Graph Using Intercepts
    - 3.4 Graph Using the y-Intercept and Slope
    - 3.5 Finding Linear Equations
    - 3.6 Parallel and Perpendicular Lines
    - 3.7 Introduction to Functions
    - 3.8 Linear Inequalities (Two Variables)
    - 3.9 Review Exercises and Sample Exam
    - Chapter 3 Graphing Lines
    - 4.1 Solving Linear Systems by Graphing
    - 4.2 Solving Linear Systems by Substitution
    - 4.3 Solving Linear Systems by Elimination
    - 4.4 Applications of Linear Systems
    - 4.5 Solving Systems of Linear Inequalities (Two Variables)
    - 4.6 Review Exercises and Sample Exam
    - Chapter 4 Solving Linear Systems
    - 5.1 Rules of Exponents
    - 5.2 Introduction to Polynomials
    - 5.3 Adding and Subtracting Polynomials
    - 5.4 Multiplying Polynomials
    - 5.5 Dividing Polynomials
    - 5.6 Negative Exponents
    - 5.7 Review Exercises and Sample Exam
    - Chapter 5 Polynomials and Their Operations
    - 6.1 Introduction to Factoring
    - 6.2 Factoring Trinomials of the Form x^2 + bx + c
    - 6.3 Factoring Trinomials of the Form ax^2 + bx + c
    - 6.4 Factoring Special Binomials
    - 6.5 General Guidelines for Factoring Polynomials
    - 6.6 Solving Equations by Factoring
    - 6.7 Applications Involving Quadratic Equations
    - 6.8 Review Exercises and Sample Exam
    - Chapter 6 Factoring and Solving by Factoring
    - 7.1 Simplifying Rational Expressions
    - 7.2 Multiplying and Dividing Rational Expressions
    - 7.3 Adding and Subtracting Rational Expressions
    - 7.4 Complex Rational Expressions
    - 7.5 Solving Rational Equations
    - 7.6 Applications of Rational Equations
    - 7.7 Variation
    - 7.8 Review Exercises and Sample Exam
    - Chapter 7 Rational Expressions and Equations
    - 8.1 Radicals
    - 8.2 Simplifying Radical Expressions
    - 8.3 Adding and Subtracting Radical Expressions
    - 8.4 Multiplying and Dividing Radical Expressions
    - 8.5 Rational Exponents
    - 8.6 Solving Radical Equations
    - 8.7 Review Exercises and Sample Exam
    - Chapter 8 Radical Expressions and Equations
    - 9.1 Extracting Square Roots
    - 9.2 Completing the Square
    - 9.3 Quadratic Formula
    - 9.4 Guidelines for Solving Quadratic Equations and Applications
    - 9.5 Graphing Parabolas
    - 9.6 Introduction to Complex Numbers and Complex Solutions
    - 9.7 Review Exercises and Sample Exam
    - Chapter 9 Solving Quadratic Equations and Graphing Parabolas
    - Chapter 10 Appendix: Geometric Figures
    - 10.1 Plane
    - 10.2 Solid
    - Page 859
  - Semester 2
  - Using Microsoft Excel 1.1
    - Table of Contents
    - About the Author
    - Acknowledgments
    - Dedication
    - Preface
    - 1.1 An Overview of Microsoft® Excel®
    - 1.2 Entering, Editing, and Managing Data
    - 1.3 Formatting and Data Analysis
    - 1.4 Printing
    - 1.5 Chapter Assignments and Tests
    - Chapter 1 Fundamental Skills
    - 2.1 Formulas
    - 2.2 Statistical Functions
    - 2.3 Functions for Personal Finance
    - 2.4 Chapter Assignments and Tests
    - Chapter 2 Mathematical Computations
    - 3.1 Logical Functions
    - 3.2 Statistical IF Functions
    - 3.3 Lookup Functions
    - 3.4 Chapter Assignments and Tests
    - Chapter 3 Logical and Lookup Functions
    - 4.1 Choosing a Chart Type
    - 4.2 Formatting Charts
    - 4.3 The Scatter Chart
    - 4.4 Using Charts with Microsoft® Word® and Microsoft® PowerPoint®
    - 4.5 Chapter Assignments and Tests
    - Chapter 4 Presenting Data with Charts
  - Using Microsoft Excel 1.0
    - Table of Contents
    - About the Author
    - Acknowledgments
    - Dedication
    - Preface
    - 1.1 An Overview of Microsoft® Excel®
    - 1.2 Entering, Editing, and Managing Data
    - 1.3 Formatting and Data Analysis
    - 1.4 Printing
    - 1.5 Chapter Assignments and Tests
    - Chapter 1 Fundamental Skills
    - 2.1 Formulas
    - 2.2 Statistical Functions
    - 2.3 Functions for Personal Finance
    - 2.4 Chapter Assignments and Tests
    - Chapter 2 Mathematical Computations
    - 3.1 Logical Functions
    - 3.2 Statistical IF Functions
    - 3.3 Lookup Functions
    - 3.4 Chapter Assignments and Tests
    - Chapter 3 Logical and Lookup Functions
    - 4.1 Choosing a Chart Type
    - 4.2 Formatting Charts
    - 4.3 The Scatter Chart
    - 4.4 Using Charts with Microsoft® Word® and Microsoft® PowerPoint®
    - 4.5 Chapter Assignments and Tests
  - Successful Writing
    - Table of Contents
    - About the Author
    - Acknowledgements
    - Dedications
    - Preface
    - 1.1 Reading and Writing in College
    - 1.2 Developing Study Skills
    - 1.3 Becoming a Successful College Writer
    - 1.4 Introduction to Writing: End-of-Chapter Exercises
    - Chapter 1 Introduction to Writing
    - 2.1 Sentence Writing
    - 2.2 Subject-Verb Agreement
    - 2.3 Verb Tense
    - 2.4 Capitalization
    - 2.5 Pronouns
    - 2.6 Adjectives and Adverbs
    - 2.7 Misplaced and Dangling Modifiers
    - 2.8 Writing Basics: End-of-Chapter Exercises
    - Chapter 2 Writing Basics: What Makes a Good Sentence?
    - 3.1 Commas
    - 3.2 Semicolons
    - 3.3 Colons
    - 3.4 Quotes
    - 3.5 Apostrophes
    - 3.6 Parentheses
    - 3.7 Dashes
    - 3.8 Hyphens
    - 3.9 Punctuation: End-of-Chapter Exercises
    - Chapter 3 Punctuation
    - 4.1 Commonly Confused Words
    - 4.2 Spelling
    - 4.3 Word Choice
    - 4.4 Prefixes and Suffixes
    - 4.5 Synonyms and Antonyms
    - 4.6 Using Context Clues
    - 4.7 Working with Words: End-of-Chapter Exercises
    - Chapter 4 Working with Words: Which Word Is Right?
    - 5.1 Word Order
    - 5.2 Negative Statements
    - 5.3 Count and Noncount Nouns and Articles
    - 5.4 Pronouns
    - 5.5 Verb Tenses
    - 5.6 Modal Auxiliaries
    - 5.7 Prepositions
    - 5.8 Slang and Idioms
    - 5.9 Help for English Language Learners: End-of-Chapter Exercises
    - 5.1 Word Order
    - 5.2 Negative Statements
    - 5.3 Count and Noncount Nouns and Articles
    - 5.4 Pronouns
    - 5.5 Verb Tenses
    - 5.6 Modal Auxiliaries
    - 5.7 Prepositions
    - 5.8 Slang and Idioms
    - 5.9 Help for English Language Learners: End-of-Chapter Exercises
    - Chapter 5 Help for English Language Learners
    - 6.1 Purpose, Audience, Tone, and Content
    - 6.2 Effective Means for Writing a Paragraph
    - 6.3 Writing Paragraphs: End-of-Chapter Exercises
    - Chapter 6 Writing Paragraphs: Separating Ideas and Shaping Content
    - 7.1 Sentence Variety
    - 7.2 Coordination and Subordination
    - 7.3 Parallelism
    - 7.4 Refining Your Writing: End-of-Chapter Exercises
    - Chapter 7 Refining Your Writing: How Do I Improve My Writing Technique?
    - 8.1 Apply Prewriting Models
    - 8.2 Outlining
    - 8.3 Drafting
    - 8.4 Revising and Editing
    - 8.5 The Writing Process: End-of-Chapter Exercises
    - Chapter 8 The Writing Process: How Do I Begin?
    - 9.1 Developing a Strong, Clear Thesis Statement
    - 9.2 Writing Body Paragraphs
    - 9.3 Organizing Your Writing
    - 9.4 Writing Introductory and Concluding Paragraphs
    - 9.5 Writing Essays: End-of-Chapter Exercises
    - Chapter 9 Writing Essays: From Start to Finish
    - 10.1 Narration
    - 10.2 Illustration
    - 10.3 Description
    - 10.4 Classification
    - 10.5 Process Analysis
    - 10.6 Definition
    - 10.7 Comparison and Contrast
    - 10.8 Cause and Effect
    - 10.9 Persuasion
    - 10.10 Rhetorical Modes: End-of-Chapter Exercises
    - Chapter 10 Rhetorical Modes
    - 11.1 The Purpose of Research Writing
    - 11.2 Steps in Developing a Research Proposal
    - 11.3 Managing Your Research Project
    - 11.4 Strategies for Gathering Reliable Information
    - 11.5 Critical Thinking and Research Applications
    - 11.6 Writing from Research: End-of-Chapter Exercises
    - Chapter 11 Writing from Research: What Will I Learn?
    - 12.1 Creating a Rough Draft for a Research Paper
    - 12.2 Developing a Final Draft of a Research Paper
    - 12.3 Writing a Research Paper: End-of-Chapter Exercises
    - Chapter 12 Writing a Research Paper
    - 13.1 Formatting a Research Paper
    - 13.2 Citing and Referencing Techniques
    - 13.3 Creating a References Section
    - 13.4 Using Modern Language Association (MLA) Style
    - 13.5 APA and MLA Documentation and Formatting: End-of-Chapter Exercises
    - Chapter 13 APA and MLA Documentation and Formatting
    - 14.1 Organizing a Visual Presentation
    - 14.2 Incorporating Effective Visuals into a Presentation
    - 14.3 Giving a Presentation
    - 14.4 Creating Presentations: End-of-Chapter Exercises
    - Chapter 14 Creating Presentations: Sharing Your Ideas
    - 15.1 Introduction to Sample Essays
    - 15.2 Narrative Essay
    - 15.3 Illustration Essay
    - 15.4 Descriptive Essay
    - 15.5 Classification Essay
    - 15.6 Process Analysis Essay
    - 15.7 Definition Essay
    - 15.8 Compare-and-Contrast Essay
    - 15.9 Cause-and-Effect Essay
    - 15.10 Persuasive Essay
    - Chapter 15 Readings: Examples of Essays
  - United States History, Volume 2
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  - beginning-chemistry
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  - economics-principles-v1.0
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  - 11 macroeconomics-principles-v2.0
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  - 13 finance-banking-and-money-v1.1
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  - business-and-the-legal-environment
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  - geographic-information-system-basics
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  - getting-the-most-out-of-information-systems-a-managers-guide-v1.1
  - getting-the-most-out-of-information-systems-v1.2
  - getting-the-most-out-of-information-systems-v1.3
  - getting-the-most-out-of-information-systems-v1.4
  - getting-the-most-out-of-information-systems-v2.0
  - global-strategy
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  - legal-basics-for-entrepreneurs
  - management-principles-v1.0
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  - managerial-economics-principles
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  - mass-communication-media-and-culture
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  - music-theory
  - Nut-1an-introduction-to-nutrition
  - OB-1an-introduction-to-organizational-behavior-v1.0
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  - the-legal-environment-and-foundations-of-business-law
  - the-legal-environment-and-government-regulation-of-business
JOBS

13.7 Additional Resources

CIRRICULUM > Subjects > English for Business Success

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13.7 Additional Resources

Visit NetLingo for some common texting abbreviations. http://www.netlingo.com/acronyms.php

The Online Writing Lab (OWL) at Purdue University includes an area on e-mail etiquette. http://owl.english.purdue.edu/owl/resource/636/01

Shea’s Netiquette online is another useful source. http://www.albion.com/netiquette/book/index.html

The New York Times blog “Gadgetwise: Getting Smart About Personal Technology” discusses an ever-changing variety of questions related to netiquette. http://gadgetwise.blogs.nytimes.com

The OWL at Purdue also includes pages on memo writing and a sample memo. http://owl.english.purdue.edu/owl/resource/590/01; http://owl.english.purdue.edu/owl/resource/590/04

For 642 sample letters, from cover letters to complaints, go to this site. http://www.4hb.com/letters

Visit this Negotiations.com page for information on writing a request for proposal, quotation, and information. http://www.negotiations.com/articles/procurement-terms

Visit this site for additional proposal writing tips. http://www.4hb.com/0350tipwritebizproposal.html

TechSoup offers a sample Request for Proposal. http://www.techsoup.org/toolkits/rfp/RFP_client_mgmt2.pdf

Your online profile counts as much as your résumé. http://www.npr.org/templates/story/story.php?storyId=105483848&sc=nl&cc=es-20090628

Read a Forbes article on “Ten Ways to Torpedo Your Sales Pitch.” http://www.forbes.com/2007/08/01/microsoft-ebay-symantec-ent-sales-cx_mf_0801byb07_torpedo.html

Direct mail and other sales copy written by Susanna Hutcheson. http://www.powerwriting.com/port.html

Visit this site for tips on how to write a public service announcement (PSA). http://www.essortment.com/all/tiphowtowrite_rjbk.htm

The National Institute of Justice provides guidelines on writing a PSA. http://www.ojp.usdoj.gov/nij/topics/courts/restorative-justice/marketing-media/psa.htm

The AdCouncil provides a range of examples. http://www.adcouncil.org/default.aspx?id=15

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